Because I couldn’t contain myself, I had to call an HP center, well I guess I called NGenius instead, since they’re affiliated. Questions became arguments and arguments became debates. In the end, all I wanted was respect and caution.
I was able to vent the frustration out to someone. Though I feel bad for the guy, at least the acknowledgment was there. It’s so hard to find good customer service help nowadays.
Here I am, installing new updates, installing new drivers. Read that HP store center people? Installing updates! I know I wouldn’t be able to install updates if my copy were not legitimate. And believe me, I’m too dumb to find a crack. I figured the Ultimate was too much even for my own specs to handle. Besides, what we need is efficiency, and when all I want to do in this machine is to blog and surf and vice versa, probably insert in a couple of dvds, one can realize that you don’t need all the hoopla that the Ultimate can offer. We just need to be practical. But somehow, I still want to get it.
So here I am, starting over at Home Basic. I’m just crossing my fingers that I’ll be able to connect wifi without any hassle. The previous OS did give me a headache, the people at that HP center in SM Cebu too. I still love my HP laptop, I just hate their service. Funny how they call themselves a service center.
I just had to fend for myself that’s why it’s really upsetting. They should know better, they shouldn’t blind their customers. Yung utak, wag gawing kitid!
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soloflightEd.com is a travel blog by Edcel Suyo. He enjoys performing headstands and crazy stunts during his trips in the Philippines, Southeast Asia, and the Middle East. Now based in Dubai, United Arab Emirates and working to earn a living, he takes time to enjoy the city and travel during weekends.
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