Wanna Eat in Cebu IT Park: A Not-So-Pleasant Experience
Disclaimer: This is a long post about an unpleasant customer service experience in one of my favorite the hang-out places in Asiatown IT Park. The purpose of this entry is to bring awareness on how customers should be treated; with or without a blog as I am, foremost, a customer.
Scene 1: July 25, 2010, around 7pm
It was a Sunday and my friend and I were looking for a place to stay in order to go online and work. We dropped by Wanna Eat Cebu at the Ebloc Tower Building in Asiatown IT Park and ordered our usual pork belly meals. Right after finishing them, I ordered another round of food because I was still hungry. We started working then. After about two hours, we were approached by a female supervisor who just had a conversation with a woman (I’m assuming she was the owner) and we were advised to order another set of meals because we were going to be billed for charging our laptops.


























































